TCSN Terms and Conditions

BY USING TCSN'S INTERNET SERVICES, YOU AGREE TO BE BOUND BY THIS AGREEMENT, TCSN'S SOFTWARE LICENSE AGREEMENT, ACCEPTABLE USE POLICY, AND SUCH OTHER USER POLICIES AS TCSN MAY ESTABLISH FROM TIME TO TIME. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, YOU MAY NOT ACCESS OR USE THE SERVICE. IF YOU CURRENTLY HAVE A TCSN ACCOUNT, YOU MUST CONTACT OUR OFFICES AS SPECIFIED IN SECTIONS 10 AND 11 WITHIN 30 DAYS OF READING THIS DOCUMENT.
TCSN provides the Service, defined below in Section 1, subject to your compliance with this Agreement. Other services provided by TCSN will not be subject to this Agreement unless this Agreement is expressly incorporated into any other agreement regarding those services.

1. Service.
1.1 The Service includes: Internet access, Electronic mail ("email") and if covered by the plan selected, website hosting on our servers.
1.2. Any means of identification assigned to you by TCSN (including usernames and email addresses) will remain the property of TCSN and at TCSN's sole discretion may be altered or replaced at any time.
1.3. TCSN makes no guarantees as to the continuous availability of the Service or any specific feature of the Service. TCSN reserves the right to change the Service or any of its features at any time with or without notice.

2. Registration Requirements.
2.1. You must be at least 18 years old to register for the Service. By accepting this Agreement, you represent that you meet this age requirement. Minors who use the Service are assumed to have parental or guardian consent to do so.
2.2. You agree to provide TCSN with accurate and complete billing information including your legal name, address, and telephone number. All changes to this information must be reported to TCSN within 30 days of the change.
2.3. By accepting this Agreement, you agree that you are responsible for all charges posted to your account until you cancel the account as specified in Section 11.

3. Fees.
3.1. Setup fees are nonrefundable, and TCSN does not issue refunds for fees paid in advance. At the discretion of TCSN unused monthly fees may be refunded if there is no usage on the account.
3.2. Unlimited dialup Internet access is offered by TCSN subject to the following limitations:
3.2.1. Toll-free modem access is not provided by TCSN from a 1-800 number. Local calling areas are provided to the customer for use at their own risk. (See section 3.2.3)
3.2.2. Use of TCSN's international access services will incur hourly charges as specified by the long distance or local phone service provider.
3.2.3. LOCAL ACCESS DIALUP NUMBERS MAY NOT BE AVAILABLE IN ALL AREAS. IT IS YOUR SOLE RESPONSIBILITY TO DETERMINE IF USE OF A PARTICULAR TCSN DIALUP NUMBER WILL CAUSE YOU TO INCUR LONG-DISTANCE, TOLL OR OTHER CHARGES. TCSN IS NOT RESPONSIBLE FOR ANY LONG-DISTANCE OR TOLL CHARGES INCURRED BY YOU THROUGH YOUR USE OF THE SERVICE. YOU ARE SOLELY RESPONSIBLE FOR ALL TELECOMMUNICATIONS CHARGES INCLUDING LOCAL, LONG-DISTANCE AND METERED TELEPHONE CHARGES FOR CONNECTION TO THE SERVICE BY YOU AND BY THOSE WHO ACCESS THE SERVICE THROUGH YOUR ACCOUNT.
3.3. Current prices for TCSN services are posted on TCSN's Rate Chart at http://www.tcsn.net. These prices may also be obtained by calling 1-800-974-3475. TCSN reserves the right to change prices and institute new fees. TCSN may change rates or institute new charges at any time upon 30 days prior notice. TCSN does not issue pro rated fee refunds.
3.4. A service charge of $25.00 will be assessed to your account for each check that is returned to TCSN for insufficient funds.
3.5. Payments for all accounts are due for the following months services in which the charges are incurred on the first of that month. If your account is delinquent, your account will be suspended or canceled at TCSN's sole discretion. All billing notices are sent via Email and no billings sent through the U.S Mail (unless specially pre-arranged with TCSN for an additional cost). Internet dialup accounts are due on the 1^st of the month, become delinquent on the 5^th and will be suspended on the 10^th of the month.(exception: national accounts are due by the last day of every month for the following month.  No grace period on National accounts)  TCSN may, at its sole discretion, charge a fee of $5 to reinstate a suspended account.
3.6. Interest charges of 1% per month (or the highest rate permitted by law if lower than 1% per month) will accrue daily on any unpaid balance that is more than 30 days old for any service.
3.7.  TCSN cannot and will not be held responsible for any expenses or charges resulting from charges billed by TCSN (example: exceeding credit card limits, overdrawn accounts, etc).
3.8. You agree to pay all sales and use taxes, duties, or levies that are required by law as well as all attorney and collection fees arising from efforts to collect any unpaid balance on your account.
3.9. If you believe that TCSN has billed you in error, you must contact the Customer Service Department (per Section 11) within 60 days of the invoice or transaction date of the charge. Refunds or adjustments will not be given for any charges that are more than 60 days old.

4. Use of the Service.
4.1. You and any members of your household are the only individuals who are authorized to access the Service through your TCSN account. You must not permit anyone else to access the Service through your account and must ensure that all authorized users of your account comply with this Agreement.
4.2 You are responsible for maintaining the confidentiality of passwords used by you or members of your household.
4.3 You are responsible for all charges assessed as a result of use of your account. However, TCSN will not hold you responsible for charges attributable to an unauthorized user's access to your account without your permission, provided that you notify TCSN within 24 hours of discovering any such unauthorized use and the unauthorized use is not attributable to the failure of any authorized user to exercise reasonable efforts to maintain the confidentiality of the account or password.
4.4 You are responsible for providing and maintaining all equipment and other software necessary to access the Service including but not limited to browser and Email software.
4.5. You will not use the Service or permit others to use the Service through your account in any way that violates any law or regulation; subjects TCSN to liability; or is in contravention of TCSN's Acceptable Use Policy. You agree to comply with all TCSN security procedures and standards and to be bound by the terms and conditions of the End User License Agreement for any software provided to you.

5. Monitoring the Service; Disclosure of Member Information. TCSN has no obligation to monitor the Service but may do so and may disclose information regarding your use of the Service to satisfy laws, regulations or governmental requests; to operate the Service properly; and, to protect itself and its members. However, TCSN will not disclose member information to outside persons or entities for the purpose of soliciting TCSN members. TCSN, IN ITS SOLE DISCRETION, MAY REMOVE OR REFUSE TO POST ANY INFORMATION OR MATERIALS, IN WHOLE OR IN PART, WHICH ARE UNACCEPTABLE, UNDESIRABLE OR IN VIOLATION OF THIS AGREEMENT.

6. No Warranties Provided by TCSN except that we will cover the computers setup under our Internet warranty for a period of 60 days or 10 hours usage (whichever occurs first). This allows the customer to bring their computer and have it setup by our technicians at our home office located at 1306 Pine St. Paso Robles, CA. Warranty includes software installation and setup but will not cover hardware configuration, hardware installation or physical setup/delivery of machine. Customer must have a valid call ticket number to claim warranty under this provision.
6.1. Except for certain products and services specifically identified as being offered by TCSN, TCSN does not control any information, products or services on the Internet and except for such TCSN-identified content, all merchandise, information and services offered, made available, or accessible on the Internet are by third parties who are not affiliated with TCSN.
6.2. YOU ASSUME FULL RESPONSIBILITY AND RISK FOR USE OF THE SERVICE AND THE INTERNET BY YOU AND YOUR AUTHORIZED USERS. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TCSN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ANY INFORMATION, SOFTWARE OR OTHER MATERIAL ACCESSIBLE VIA THE SERVICE IS FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS. TCSN MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NON-INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE REGARDING ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH TCSN OR ON THE INTERNET GENERALLY. NO ADVICE OR INFORMATION GIVEN BY TCSN, ITS EMPLOYEES, AFFILIATES OR CONTRACTORS SHALL CREATE A WARRANTY. 6.3 TCSN SHALL NOT BE LIABLE FOR ANY COSTS OR DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM USE OF THE SERVICE. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, AND OTHER INFORMATION, AND THE QUALITY AND MERCHANTABILITY OF ALL MERCHANDISE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY.
6.4. THE INTERNET CONTAINS UNEDITED MATERIALS, SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU OR OTHERS ACCESSING THE SERVICE THROUGH YOUR ACCOUNT. YOU ACCESS SUCH MATERIALS AND PERMIT OTHERS TO ACCESS SUCH MATERIALS THROUGH YOUR ACCOUNT AT YOUR OWN RISK. TCSN HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY FOR SUCH MATERIALS.

7. Your Remedies.
7.1. If you are dissatisfied with the Service or any of its terms, conditions, rules, policies, guidelines, or practices, your sole and exclusive remedy is to terminate this Agreement and discontinue using the Service by canceling your account by one of the methods outlined in Section 11.
7.2. UNDER NO CIRCUMSTANCES SHALL TCSN, ITS EMPLOYEES, AFFILIATES OR CONTRACTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT RESULT IN ANY WAY FROM ANY: USE OF YOUR ACCOUNT OR THE SERVICE OR YOUR INABILITY TO USE THE SERVICE; ACCESS OF THE INTERNET OR ANY PART THEREOF; OR, YOUR RELIANCE ON OR USE OF INFORMATION, SERVICES OR MERCHANDISE PROVIDED ON OR THROUGH THE SERVICE OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE.

8. Indemnity. You agree to defend, indemnify, and hold TCSN and its affiliates harmless from any and all liabilities, costs, and expenses, including reasonable attorneys' fees, related to or arising from: any violation of this Agreement by you or those who access the Service through your account; AND, the use of the Service or the Internet and the placement or transmission of any message, information, software, or other materials on the Internet by you or by those who have access to the Service through your account.

9. Term of Agreement. This Agreement is effective from your acceptance thereof, which is indicated by your clicking the "I ACCEPT" button at the end of this Agreement or upon the first use of the Service through your account, whichever is first. If you are a current TCSN member when this Agreement is activated, your continued use of the Service constitutes your acceptance of this Agreement.

10. Termination of Agreement.
10.1. You may terminate this Agreement by using only the methods outlined in Section 11. Your termination will only be complete upon your receipt of a confirmation number from TCSN. REQUESTS FOR ACCOUNT CANCELLATIONS VIA EMAIL WILL NOT BE ACCEPTED.  TO CANCEL YOUR SERVICE CALL 805-227-7000 EXT 200.  
10.2. TCSN may terminate this Agreement at any time without cause upon 30 days prior notice; or, immediately upon notice if you, or any person who has access to the Service through your account, commit a material breach of this Agreement, including but not limited to a breach of any obligation imposed under Section 4 or you fail to pay any charges within 60 days of the date they accrue.
10.3. Upon termination of this Agreement all rights granted to you and your authorized users under this Agreement shall immediately cease and terminate; and, you must destroy or return to TCSN all copies of software and documentation that you received from TCSN.
10.4. Termination of this Agreement does not release you from the obligation to pay all accrued charges under this Agreement.
10.5. TCSN's right to enforce the provisions of Sections 3, 5, 6, 7, 8, 11, and 12 shall survive termination of this Agreement.

11. Notice.
11.1. You may change or cancel your TCSN account by the following methods only: Call TCSN Customer Service at 800-974-3475 or in person at our home office located at 1306 Pine Street, Paso Robles, CA.
REQUESTS FOR ACCOUNT CANCELLATIONS OR ACCOUNT CHANGES VIA EMAIL WILL NOT BE ACCEPTED.  Please call 800-974-3475 for assistance.
11.2. TCSN may provide notice to you by the following methods: Electronic mail (email) addressed to your email account; general posting to TCSN's web site at http://www.tcsn.net ; or by US Mail or courier service at the address you provided TCSN when you registered for the service. All notices or other communications to you shall be deemed effective on the first (1st) calendar day following the date of electronic mailing or posting or on the fourth (4th) calendar day following the date of first-class mailing or deposit with a commercial courier service. Your cancellation will only be complete upon receipt of a cancellation number from TCSN.

12. Miscellaneous.
12.1. TCSN's failure to enforce strict performance of any provision of this Agreement shall not be construed as a waiver.
12.2. This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflicts of law provisions. You consent to the personal jurisdiction of the federal and state courts having jurisdiction for Paso Robles, California with respect to all disputes arising out of this Agreement, your use of the Service or otherwise between you and TCSN. Any cause of action you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.
12.3. Any action at law, suit in equity, or other judicial proceeding concerning, relating to, arising from, or touching upon in any way, no matter how remotely, the contract for services between you and TCSN, Inc. and/or your use of and/or TCSN's provision of systems and services hereunder, shall be brought and litigated, if at all, only in the state court system of the State of California. In such event, you acknowledge the right of the specified court to assert personal jurisdiction in any such action over you and waive and release now and forever any defense to that assertion of jurisdiction that might otherwise exist.
12.4. Neither this Agreement, nor any of your rights or obligations arising hereunder, shall be transferable by you to any third party without TCSN's prior written consent. 12.5. This Agreement, the Rate Chart, the Acceptable Use Policy, and the End-User License Agreement constitute the entire agreement between you and TCSN with respect to the Service.
12.6. TCSN reserves the right to alter, amend or modify this Agreement at any time upon thirty (30) days notice. No amendment or modification to this Agreement by you shall be valid or binding on TCSN unless made in writing and signed by both parties.
12.7. Under California Civil Code Section 1789.3, California subscribers are entitled to the following specific consumer rights information: the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted in writing at 1020 N. Street, #501, Sacramento, CA 95814 or by telephone at 1-916-445-1254.

TCSN (tm) is a trademark of The Computer Shop Netlink, 1306 Pine St., Paso Robles, CA 93446
Software used to connect your computer to the Internet is not the property of TCSN and covered under the acceptable use policy of the manufacturer and in no way covered under warranty by TCSN.

TCSN Member Acceptable Use Policy

These terms and conditions govern your use of the TCSN.net Service. Please read them carefully. By using the TCSN.net service, you agree to these terms. If you do not agree to these Terms and Conditions, please contact TCSN.net at (805) 227-7000 or via email at support@tcsn.net TCSN.net reserves the right to modify these terms and conditions without prior notice at any time. Please bookmark this page. We will attempt to notify all our customers by email when our Terms and Conditions change.

Enforcement of Terms and Conditions

Our Terms and Conditions are designed to provide maximum access to and enjoyment of the Internet for our customers. As a TCSN.net customer you are required to abide by these terms and conditions. Depending upon the circumstances of any violation of our Terms and Conditions (including any actions that cause damage, downtime, excessive load, or harm to people or systems) we may issue a warning, suspend your service, or terminate your account - without notice or refund. (And if appropriate, we bill/collect our fee of $95 per-hour (plus any expenses to collect) to repair malicious damage caused by mail-bombing, spamming, hacking or attempting to damage our system, or other networks via our system.)

Illegal activities

We are required by law to report any criminal activity that we become aware of. Be aware that if it comes to our attention that you are using our system to commit illegal acts (e.g., storing or transporting commercial software via our system illegally) we may immediately suspend/terminate your service. We support your right to free speech, but can't support your use of our service to harm, abuse, harass, or libel others. By use of our service, you indemnify TCSN.net from any damages resulting from your actions or the content you store on our systems. However, if our attorneys believe TCSN.net will likely be held liable for your content (e.g., libel/harassment) hosted on our system, and you refuse to fix the problem, TCSN.net may terminate your account.

Harassment and privacy

Your account and business is private with us - we do not sell mailing lists and do not share your private information. We ask you to do the same: Do not snoop or disturb other users' files or directories. You may not harass or threaten any of our staff or other customers. You may not make public any private email, or provide any of our system files to other persons on the Internet. You may not harass or make threats against another person via email or news, web, or any other electronic media/service we make available. Nor may you impersonate another person. You must use your correct, reachable, TCSN-hosted email address in all outgoing e-mail correspondence; we do not require this for Usenet posting.

Spamming

Spamming is not tolerated at TCSN.net. "Spamming" is sending unsolicited email - whether "mass" or ostensibly targeted - to people who have not asked for such email. Spam is also posting to Usenet news a single cross-post to many users or many individual posts to multiple individuals that are not related to the topic of your article, or where doing so is in violation of a group's charter or common use. Posting identical or nearly identical usenet posts on a regular (daily, weekly) basis - with the exception of FAQ's and other informational content posts - is similarly prohibited. Spam sent via other networks, but referencing email addresses or websites at TCSN.net is similarly prohibited. You may not provide an open mail relay as these are used to send spam. You may not use TCSN.net as a "drop off' address for replies to spam mail or spam posts sent from other networks. We encourage the appropriate use of email and usenet news, and we do not censor for content. All complaints from other Internet Service Providers or their users in connection with violations of this section will be replied to.

Denial of service attacks
You may not mount an attack against our system or any other. This includes mail bombing, "hacking" or attempting to gain root access, tsunami or flood bots or annoyance utilities like "nuke" or "land" or "flash", employing packet sniffers, flood pings, etc.

Technical support
We at TCSN.net are proud of our technical support staff. To maintain the high quality of technical support our customers expect we must limit the availability of telephone tech support to the primary account holder. We cannot provide tech support for other persons whom you may authorize to use your account. Similarly, we must limit tech support to issues related to connectivity only. As a TCSN.net customer you are expected to be familiar with your computer and capable of basic operations including but not limited to editing or deleting files. We cannot teach you how to design your web pages, how to write perl scripts, how to compile code, etc. We can only offer such help on a consultancy basis, or we may refer you to other specialists. However, we may (and frequently do) - at our discretion and time permitting - assist customers with non-connectivity issues. Providing such additional service shall not be construed to mean that TCSN.net is obligated to provide such service.
 

Payment and billing
All TCSN accounts are due on the first of the month for that month's service. They are delinquent on the 5th and service is disconnected on or about the 10th for non-payment (except National Dialup Accounts that are due on the last day of each month. National Accounts are suspended if not paid by the last day of the month). The customer may be charged a $5.00 reconnect fee for accounts that have been suspended. The user is responsible for the Monthly charges accrue from the time you sign up until the time you formally cancel as specified in sections 10 and 11. If you are not going to use your account for an extended period (14 days, minimum), you must notify TCSN.net in advance to avoid paying for that interval. All TCSN.net prices are subject to change without notice at any time, although barring special circumstances we will give notice at least thirty days before any price increases. All TCSN services are paid in advance, except (at our option) hourly consulting services.

Extra charges and fees  

TCSN.net reserves the right to charge (and collect) for additional expenses incurred. Listed below are rates for these services: (Add travel time to all hourly rates where appropriate. All hourly rates 1/2 hour minimum.)

Per-hour fee for technician-level support (e.g., billing research, web consulting, training, debugging scripts/code/configurations, etc.) - $95

Per-hour fee for engineering-level support (e.g., router configuration, Telco problem resolution, Sr. Sysadmin issues, research on collection issues, harassment, banking, investment, marketing, design, or legal matters) - $95

Late payment fee/Credit card dispute fee (also applies if your account is closed due to a repeatedly declined credit card) - $5

Returned check fee - $25

Re-connection fee (re-activate payment restricted account) - $5

In the event your account is turned over to collections a fee of 15% of the balance or $25.00, whatever is greater, will be added to the outstanding balance.

Domain Name Billing Issues

See pricing plan to determine charges for exact account. Contact TCSN.net about charges for moving, registering, or deleting a domain name. We insist on processing any and all DNS requests that reside on our servers. (Our Business and Surfari commercial account customers get one free domain action per account. TCSN.net does not charge fees on behalf of the domain registration company – Internic charges (and domain ownership issues) are always the responsibility of the customer. All domains hosted by TCSN.net or using our DNS servers, are kept at TCSN.net until the customer has paid all past debts to TCSN.net. We will not process any request to move any domain for any customer having a past-due amount owed to TCSN.net; and we reserve the right to wait for the check/payment to clear the bank before releasing the domain. Similarly, we cannot move domains to TCSN.net from other ISPs in cases where unpaid debts to the former ISP are an issue.

Dialup usage

TCSN.net's dialup accounts are flat rate for normal and reasonable usage. While we allow family/business users to share one account, and currently have no hard limits on connect time, we reserve the right to disconnect sessions that we determine to be idle. We do not allow users to access non-dedicated dialup accounts on an inactive or standby basis, and reserve the right to bill the account at the dedicated rate if such usage patterns persist after the user is warned.

Concurrent dialups

Only one simultaneous dial-in is allowed per account. This means that you may not use more than one of TCSN.net's modems at the same time. If you are found logged in more than once over a modem connection, we will assume that your password has been compromised and may suspend your account until you have been contacted. There are some circumstances when we may permit multiple dial-ins on a prearranged basis. You may purchase a Dual User Account that allows 2 people to be logged on at the same time.

Local Numbers

Make sure that the TCSN.net-supplied telephone number is local to you! TCSN.net cannot, and will not be held responsible for phone charges, whether due to our error, a Telco error, or yours. Always check with your telephone company to insure a TCSN.net number is local to you. TCSN.net will not reimburse for telephone company expenses under any circumstance.

Disk allotments

Customers are allocated web space according to the plan purchased. At our option we may either restrict uploads above the assigned limit, or issue a warning if your usage exceeds the assigned limit. We reserve the right to remove any or all content in the event of gross overage (above twice the assigned limit). Electronic mailboxes are allocated eight megabytes of storage. Any mail that would cause a mailbox to exceed this limit may be returned to sender or discarded, at our option. For the purposes of calculating disk usage, a megabyte is 1,048,576 bytes.

Bandwidth/CPU Usage

You may make whatever material you like available on your web space as long as it is legal and it does not generate traffic in excess of 60 megabytes per day. For this reason, we strongly recommend that our customers avoid storing any adult-oriented materials here. If your Internet site suddenly consumes large amounts of bandwidth, we will contact you regarding upgrading your account type to a high bandwidth rate. Similarly, your actions/processes may not consume an unreasonable amount of system resources. 

Network availability

We reserve the right not to refund for temporary service outages that are beyond our control, as well as for scheduled maintenance. Our regular maintenance window for minor updates is each Friday between 5:00pm and 6:00pm.

Backup of data

TCSN.net performs regular, scheduled backups of data stored on our servers. We strongly recommend that you keep your own backups of your own data on your own premises, especially if such data is of exceptional value to you. Our backups are designed for recovery from serious system failures - not for recovery of files accidentally or intentionally deleted by users. We may be able to restore files a user has deleted for a fee as long as more than 3-4 days has not elapsed.

Disclaimers

TCSN.net disclaims any and all responsibility for the loss of, or damage to, any customer data stored on our system, or for any consequential damages related to such loss, damage, or unavailability. TCSN.net's services are provided with no warranty of merchantability or fitness for a particular purpose. In no event shall TCSN.net be liable for incidental, consequential or special damages including, without limitation, loss of data or profits, regardless of whether TCSN.net has been advised of the risk of such damages in advance. By using our services at any time, you unconditionally agree to indemnify and hold harmless TCSN.net from and against loss, suit, damage or claim including reasonable attorney's fees.

Limitation of Service