TCSN Billing Policy
**Payments for all accounts are due for the following months services in which the charges are incurred on the first of that month. If your account is delinquent, your account will be suspended or canceled at TCSN's sole discretion. All billing notices are sent via Email and no billings sent through the U.S Mail (unless specially pre-arranged with TCSN for an additional cost). You may also choose to have your Internet account on automatic credit card billing where you authorize TCSN to deduct monthly payments for your Internet access on the 1st of every month. To use automatic credit card billing, TCSN requires a valid credit card or bank check card on your Internet account.

**Internet dialup accounts are due on the 1st of the month, become delinquent on the 5th and will be suspended on the 10th of the month. (Exception: National accounts are due by the last day of every month for the following month. No grace period on National accounts) TCSN may, at its sole discretion, charge a fee of $5 to reinstate a suspended account.

**Setup fees are nonrefundable, and TCSN does not issue refunds for fees paid in advance. At the discretion of TCSN unused monthly fees may be refunded if there is no usage on the account. TCSN does not issue pro-rated fee refunds.
**A service charge of $15.00 will be assessed to your account for each check that is returned to TCSN for insufficient funds.
**TCSN cannot and will not be held responsible for any expenses or charges resulting from charges billed by TCSN (example: exceeding credit card limits, overdrawn accounts, etc).
**You agree to pay all sales and use taxes, duties, or levies that are required by law as well as all attorney and collection fees arising from efforts to collect any unpaid balance on your account.
**If you believe that TCSN has billed you in error, you must contact the Billing Department within 60 days of the invoice or transaction date of the charge. Refunds or adjustments will not be given for any charges that are more than 60 days old.
**In the event your account is turned over to collections a fee of 15% of the balance or $25.00 whatever is greater will be added to the outstanding balance.
For billing inquiries, please call (805) 227-7000 or (800) 974-DISK (3475) Extension 100