|
TCSN Billing Policy
**Payments for all accounts are due for the
following months services in which the charges are incurred on the
first of that month. If your account is delinquent, your account will
be suspended or canceled at TCSN's sole discretion. All billing
notices are sent via Email and no billings sent through the U.S Mail
(unless specially pre-arranged with TCSN for an additional cost). You
may also choose to have your Internet account on automatic credit card
billing where you authorize TCSN to deduct monthly payments for your
Internet access on the 1st of every month. To use automatic credit
card billing, TCSN requires a valid credit card or bank check card on
your Internet account.
**Internet dialup accounts are due on the 1st of the month, become
delinquent on the 5th and will be suspended on the 10th of the month.
(Exception: National accounts are due by the last day of every month
for the following month. No grace period on National accounts) TCSN
may, at its sole discretion, charge a fee of $5 to reinstate a
suspended account.
**Setup fees are nonrefundable, and TCSN does not issue refunds for
fees paid in advance. At the discretion of TCSN unused monthly fees
may be refunded if there is no usage on the account. TCSN does not
issue pro-rated fee refunds.
**A service charge of $25.00 will be assessed to your account for each
check that is returned to TCSN for insufficient funds.
**TCSN cannot and will not be held responsible for any expenses or
charges resulting from charges billed by TCSN (example: exceeding
credit card limits, overdrawn accounts, etc).
**You agree to pay all sales and use taxes, duties, or levies that are
required by law as well as all attorney and collection fees arising
from efforts to collect any unpaid balance on your account.
**If you believe that TCSN has billed you in error, you must contact
the Billing Department within 60 days of the invoice or transaction
date of the charge. Refunds or adjustments will not be given for any
charges that are more than 60 days old.
**In the
event your account is turned over to collections a fee of 15% of the
balance or $25.00 whatever is greater will be added to the outstanding
balance.
For billing inquiries, please call (805) 227-7000 or (800) 974-DISK
(3475) Extension 100 |
|
|
|
|
